Use your agency or coop account number in the ‘Corporate rate’ field to receive contract rates
2006-2009 Contract Terms and Provisions
More information and personal rentals
What is my account number? For state agencies, the account number is your agency ID plus the letters TXC (Ex: 502 = 502TXC). For coop purchasing members, the account number is your ID with the letter at the end plus XC (Ex: Z2350 = 2350ZXC, D1234 = 1234DXC).
Frequently Asked Questions - Do State of Texas employees have to pay taxes and fees on rentals?
All fees such as airport fees and vehicle license fees must be paid by the renter or by the agency and cannot be omitted from the rental agreement. Taxes must be paid on all rentals paid by cash or credit card. Only if the rental is direct billed to the agency are the taxes omitted.
- What if I need to travel for state business and do not have a credit card?
Contact your agency travel coordinator. The travel coordinator will be able to tell you if the agency has a direct bill account with Advantage. If direct bill is not set up, the travel coordinator can contact the Advantage billing representative, Teddy Hummel, to make these arrangements. Teddy may be reached by e-mail at teddy.hummel@arac.com or by phone at 210 679-2558 & 800 777-5570.
- Who should I contact if I have questions or concerns with a rental?
You have many avenues to resolution. First, speak to the manager of the location. If your concern remains unresolved, contact your State of Texas Account Manager, Vicki Goldman at 1-866-404-8253 or by e-mail at Vicki.goldman@arac.com. You may also choose to contact your agency travel coordinator, your contracted travel agency or Texas Building and Procurement Commission.
- What can I do if I don’t have my receipt to submit for reimbursement?
You can ask your agency travel coordinator to reprint your final receipt online using Starlink or you can click here to look up a copy.
